On Running Store Advisor

Store Advisor  (6-Month Fixed-Term Contract)

AT A GLANCE

In this role, you will be a key player in providing exceptional customer service and driving sales  performance in our retail store. As a Store Advisor, you will leverage your expertise to enhance the  customer experience. Your responsibilities will include guiding customers through their shopping  journey, maintaining optimal stock levels, executing visual merchandising plans, and contributing to the  overall success of the store. Join us to make a significant impact, grow your career, and help shape the  future of our retail environment.  

YOUR TEAM 

As a Store Advisor, you will be part of a dynamic and passionate team dedicated to delivering  exceptional customer experiences and driving store success. You will work closely with fellow advisors  to ensure our retail environment is welcoming, efficient, and aligned with our brand values. Together, you  will collaborate to maintain high standards of visual merchandising, manage inventory effectively, and  support each other's growth and development. Your role will be instrumental in fostering a positive,  team-oriented culture. Join our team and contribute to a supportive and innovative retail community. 

YOUR MISSION

• Greet customers warmly and assist them in finding products that meet their needs. 
• Respond to customer inquiries and resolve issues effectively, ensuring a positive shopping  experience. 
• Offer product knowledge and recommendations to enhance customer satisfaction. 
• Maintain a solid understanding of the products and services offered in the store. 
• Share relevant product information with customers to assist them in making informed purchasing  decisions. 
• Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently  managed. 
• Help maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S)  standards. 
• Support daily operational tasks such as restocking shelves, updating displays, and managing  product flow. 
• Work closely with other team members to ensure a seamless customer experience. 
• Participate in team meetings and training sessions to stay updated on store policies and  procedures. 
• Support colleagues by sharing knowledge and assisting with tasks as needed. 
• Provide constructive feedback to store leadership on customer preferences, product  performance, and operational processes. 
• Contribute ideas for in-store events, community engagement, and other activities to boost  customer interaction and store presence. 
• Uphold the company’s values and brand philosophy in all interactions, both with customers and  colleagues. 

EMBRACE COMPANY VALUES 

• The Team Spirit: Foster a collaborative and positive team environment. 
• The Positive Spirit: Demonstrate a strong commitment to providing exceptional customer  service. 
• The Explorer Spirit: Embrace new ideas and initiatives to drive store success. 
• The Athlete Spirit: Uphold high standards of integrity and professionalism in all actions. 

YOUR STORY 

• You have 1+ years of relevant experience in retail or customer service. 
• You have an understanding of customer service excellence, with the ability to engage customers,  address their needs, and provide effective solutions. 
• You possess organizational skills and attention to detail. 
• Excellent communication skills and the ability to provide constructive feedback to improve store  processes and customer service levels.

Apply to: Job Application for Store Advisor, Landquart Fashion Outlet (6-Month Fixed-Term Contract) at On